Reports To: Contents Manager

What does a Contents & Garment Cleaning Technician with Paul Davis do?

Serve others within your community in their time of need
Make a difference for others that have had a disaster strike their Personal property
Work hard and take pride in completing projects (i.e. Contents cleaning, Garment / Tesxtile / Dry Cleaning, inventorying, packing and moving of items after a fire or flood damage, etc.)
Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Contents Technicians are on the front lines of restoring their communities by being first on site after disasters strikes (i.e. floods, fires) in effort to restore the personal property invovled.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Paid training
Health, dental and vision insurance
Bonus program for performance
Referral program
Great culture and team dynamic
Starting Hourly pay: $13.00 to $14.50/hour based on experience and certifications

Team Qualifications (Requirements):

Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Fluent in English
Clean criminal background check (NO felonies and/or Major misdemeanors)
Ability to pass initial & random drug testing
Valid driver's license with a clean driving record
Have the ability to work nights/weekends and overtime, if needed
Ability to lift 50 LBS frequently or team lift heavier items
Able to pass a respirator fit test
Able to pass a physical examination/testing
Desire to continually learn new things

In-House Hard Contents Cleaning & Garment/Textile Restoration Technician: This position is responsible for, but not limited to, the following duties:

Textiles:

Sorts & Inventories washed & unwashed textile articles on jobsite or at PDR Facility by color and fabric and tracks all items collected; reports any shortages or discrepancies in counts to the Contents Supervisor and/or Manager
Documents any pre-existing and/or post cleaning damages to articles of clothing/material.
Knows when and how to administer pre-treatments in order to remove dirt, debris and stains to textiles.
Loads and unloads Esporta and/or washing and drying machines.
Knows and Uses correct chemicals for type of cleaning needed
Can identify different types of laundering needed and sort accordingly.
Washes, dries or fluffs, folds, and places clean articles in boxes or hangs on hangers when necessary.
Can properly pack a box with linens and tape shut and label.
Can use a tape gun and box cutter
Can use a computer / Ipad / smart device for inventory and tracking, etc.
Can properly Iron or use an iron press.
Can use a steamer.
Accounts for the accurate amount of laundered linen and clothing for each job.
Maintains accurate record of all in-coming and out-going clothing items.
Files laundry sheets, time sheets, maintenance logs, load logs, request records, etc. for future reference.
Routinely handles chemicals commonly used in laundry and performs custodial duties in the laundry area.
Keeps work area clean and safe.
Cleans washers and dryers daily.
Reports any problems with laundry machines or laundering equipment to supervisor.
Follows inventory tracking procedures
Can perform and use upholstery cleaning machines
Can hand wash items
Can use proper deodorizing techniques
Follows and maintains or exceeds all Quota expectations
Can properly wear PPE as required
Follows safety rules and guidelines
Performs other duties as assigned

Hard Contents Cleaning (in-shop):

Loads and unloads contents from boxes
Properly able to sort contents according to their cleaning processes & Stations
Properly able to use the "Clip system" to follow the contents throughout the cleaning process without misplacing or mixing contents from their original boxes
Must be able to clean at all cleaning stations including but not limited to: Ultrasonic cleaning, wet hand cleaning, dry hand cleaning, electronics cleaning, appliance cleaning, furniture cleaning, upholstery cleaning, etc.
Must be able to use basic hand tools for taking apart certain contents (furniture, electronics, etc.) and properly put back together
Must be able to always wear gloves and other proper PPE required.
Must be able to work in hot/cold, dry/wet, dark/bright, loud/quiet environments , etc.
Must be able to properly determine if items are clean or dirty, have an odor, or back to pre-loss condition
Must be able to properly wrap and package contents to prepare for moving
Must be able to stand for long periods of time
Must be able to move and rotate furniture
Must be able to stand, bend, push, pull and use fine motor skills to handle all types of contents
Must be able to work at ground level for periods of time to clean bottoms of items
Must be detail oriented
Must be a self starter
Must be organized
Must be able to work in a fast pace environment and Meet or exceed all Quotas
Must be able to follow cleaning process, reports any problems and perform other duties as assigned

Knowledge, Skills, Abilities and Other Characteristics

Highly accountable, reliable, prompt, with a strong work ethic and the ability to function independently in all cleaning areas.
Flexible and effective under pressure in a fast-paced environment.
Ability to: lift, push, pull, and otherwise move objects weighing up to 50 pounds; stand and/or walk for long periods of time; and exercise safety and care to avoid injuries or breakage.
Ability to work with cleaning compounds, solvents, and chemicals.
Ability to effectively understand, communicate, and follow instructions in English (verbally and written).
Demonstrates basic Ipad skills and use of Inventory program

Physical Requirements

This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.

Ability to move and lift furniture, equipment, refuse, laundry and containers weighing up to 50 lbs.
Ability to exercise safety and care in the provision of custodial and laundry services.
Ability to operate power-driven cleaning machines.
Ability to be around heat sources
Knowledge of cleaning chemicals and compounds.
Extensive reaching, bending, lifting and moving of heavy objects or materials; climbing.
Extended periods of walking throughout the facility.
Extended periods of standing.
Valid State Driver’s License
Must be able to pass Drug testing at all times
- Must be able to pass a criminal background check yearly
- Must be capable of performing the full range of Job Description

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $13.00 - $14.50

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results

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Have pride in what you do

Practice continuous improvement

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Some Potential Benefits May Include:

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture